Terms of Service
The agreement that governs your use maidphone.ai website, services, and communications (including SMS).
1) Acceptance of These Terms
Welcome to MaidPhone.ai (“MaidPhone,” “we,” “us,” or “our”). By accessing our website, requesting a demo, purchasing services, or interacting with our communications (including SMS), you agree to these Terms of Service (“Terms”).
If you do not agree, please discontinue use of our services.
2) Services & Scope
MaidPhone provides marketing systems, automation tools, CRM setup, website development, and communication systems for home service businesses.
Scope of Work
All services, features, and deliverables are defined by:
Your selected plan or subscription
Onboarding agreement or proposal
Services may include:
Website design & optimization
Lead capture and automation systems
Missed call text-back and messaging
Review generation systems
CRM and pipeline setup
Follow-up and reactivation automations
MaidPhone does not guarantee specific results such as rankings, number of leads, or revenue.
3) Account Access & Responsibilities
You agree to:
Provide accurate business information
Maintain login credentials securely
Grant access to necessary platforms (Google Business Profile, domain, etc.)
You are responsible for all activity under your account.
Failure to provide access or accurate information may delay or limit service performance.
4) Pricing, Payments & Billing
Subscriptions
Services are billed on a recurring basis (monthly unless otherwise stated).
Payments
By subscribing, you:
Authorize recurring charges
Agree to pay all fees associated with your plan
Late or Failed Payments
Failure to pay may result in:
Suspension of services
Loss of system access
Additional fees where applicable
5) Cancellations & Termination
You may cancel at any time unless otherwise agreed
No refunds for completed billing periods
Services remain active until the end of the billing cycle
MaidPhone reserves the right to suspend or terminate services for:
Non-payment
Misuse of systems
Violation of these Terms
6) Performance Disclaimer
MaidPhone provides systems designed to improve business performance. However, we do not guarantee:
Search engine rankings
Lead volume or conversion rates
Revenue or business growth
Results depend on multiple external factors including market conditions, competition, and client responsiveness.
7) Platform & Third-Party Services
MaidPhone integrates with third-party platforms (e.g., Google, Meta, telecom providers).
We are not responsible for:
Platform outages
Changes in third-party policies
Delays or failures caused by external services
8) Data & Usage
You retain ownership of your business data.
MaidPhone may access and use data solely for:
Delivering services
Improving systems
Supporting your account
We do not sell your data.
9) Limitation of Liability
To the fullest extent permitted by law, MaidPhone is not liable for:
Lost profits or revenue
Missed opportunities
Indirect or consequential damages
Our total liability is limited to the amount paid by you for services in the most recent billing period.
10) Reviews, Testimonials & Media
By working with MaidPhone, you may allow us to:
Use screenshots, reviews, or results for marketing purposes
Display non-sensitive performance data as proof
You may request removal at any time.
11) SMS Program Terms (“MaidPhone Messaging”)
Program Description
By opting in, you may receive messages related to:
Lead notifications
Appointment confirmations
Follow-ups and reminders
Account updates
Occasional promotions
Opt-Out
You can cancel SMS at any time by replying STOP. You will receive confirmation and no further messages.
Help
Reply HELP or contact:
📧 [email protected]
Message Rates
Message and data rates may apply. Frequency varies.
Carrier Disclaimer
Carriers are not responsible for delayed or undelivered messages.
Privacy
For more information, please review our Privacy Policy:
https://maidphone.ai/privacy-policy
12) Intellectual Property
All MaidPhone systems, automations, processes, and branding remain the intellectual property of MaidPhone.ai.
Clients are granted limited access to systems during an active subscription.
13) Updates to Terms
These Terms may be updated at any time. Continued use of services constitutes acceptance of updated Terms.
14) Privacy Policy
Your use of MaidPhone services is also governed by our Privacy Policy.
You can view it here:
https://maidphone.ai/privacy-policy
15) Contact Information
If you have any questions regarding these Terms, contact:
MaidPhone.ai
📧 [email protected]
